Delete your Shipr Driver account

01 · ACCOUNT CONTROLS

In the app

The fastest way to delete your account is in the Shipr Driver app:

1. Open the Shipr Driver app and sign in.
2. Go to the Account tab.
3. Tap Delete account and confirm.

Your account is deactivated immediately and you are signed out. If you have not yet been approved to drive, you can also tap Delete application from the review screen.

02 · ACCOUNT CONTROLS

No app access

If you cannot access the app, email privacy@shiprsolutions.com from the email address on your account and ask us to delete it. We will verify your identity and process the request.

03 · ACCOUNT CONTROLS

What is deleted

When you delete your account, we remove or anonymize removable personal data — including your profile and contact details, raw location history, pending upload reservations, and historical application files held by Shipr when they are no longer required or permitted. Deletion is finalized within about 30 days, during which the account is deactivated and unusable.

04 · ACCOUNT CONTROLS

What we may retain

We may retain limited records only where required or permitted for tax, accounting, fraud prevention, safety, compliance, a legal hold, or an open claim or dispute. These can include transaction and payout records, limited background-check and eligibility records, and completed-delivery evidence such as proof-of-delivery media. Verification providers handle information in their systems under their own retention duties. See our Privacy Policy for details.

05 · ACCOUNT CONTROLS

Need help?

Contact support@shiprsolutions.com.